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Here you can find the terms & conditions of MediFact

It is also possible to download the term & conditions as a PDF-file, both in English and Dutch.

In these Terms & Conditions, the following definitions apply:

  1. Terms & Conditions: these terms and conditions
  2. MediFact: MediFact, registered at the chamber of commerce with number: 69412642.
  3. Contractor: any natural person or legal entity with whom MediFact concludes an Contract relating to the Services.
  4. Participant(s): any natural person who uses the MediFact services on the basis of an Contract. In this, the Participant, student and Contractor can be the same (natural) person.
  5. Contract(s): any Contract between MediFact and a Contractor with regard to the provision of services by MediFact.
  6. Distance contract: a Contract that has been concluded in such a way that only one or more techniques for distance communication are used, such as electronic communication (e-mail). With regard to the Contract, the provisions of Section 2B in Title 5 of Book 6 of the Civil Code  of the Dutch Law apply.
  7. Decentralised Selection Medicine: the decentralised selection that must be followed to be hired for the medical studies at Maastricht University.
  8. Services: group training in preparation for the first and / or second round of Decentralised Selection Medicine or other forms of education that are provided and organized by MediFact for the studies offered by Maastricht University.
  9. Course(s): a (group) training for Decentralised Selection Medicine at Maastricht University which is provided and organized by MediFact.
  10. Establishment: every location rented by MediFact as well as a location used by MediFact at an educational institution where the Services are provided by or on behalf of MediFact.
  1. These Terms & Conditions apply to every offer and every quotation of MediFact and in respect of the Services to every Contract concluded between MediFact and a Contractor to which MediFact has declared these Terms & Conditions applicable, in so far as this has not been deviated from. 2.4.
  2. These Terms & Conditions also include electronic communication by email under the term written communication.
  3. By registering for one of the Services by Participant and / or Contractor, the Participant and / or Contractor accept the applicability of the Terms & Conditions. If the Participant and Contractor are not the same person, the Contractor undertakes to make these Terms & Conditions known to the Participant and to impose them.
  4. Deviating from the Terms & Conditions is only valid if these deviations have been expressly agreed in writing between MediFact and Contractor.
  5. If a provision of these Terms & Conditions is determined by any court or other competent authority to be unlawful and / or unenforceable, the other provisions will continue in effect. If any unlawful and / or unenforceable provision of these Terms & Conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
  6. In the cases in which the relevant Contract and / or these Terms & Conditions do not provide, then that situation should, if possible, be assessed in line with these Terms & Conditions.
  7. The Terms & Conditions are expressly announced and / or handed over to the Contractor prior to the Contract and form an integral part of the general information provision of MediFact. At the request of the Contractor or Participant, MediFact will send a copy of the Terms & Conditions free of charge.

The Contract is established when MediFact accepts the registration in writing, and is deemed to have been concluded at the time when MediFact has confirmed the final registration to Contractor in writing.

It may occur that after registration the final placement of a Participant in the relevant Service for which the Participant has registered is not possible. MediFact will then contact Contractor as soon as possible and make a proposal for registration of the Participant for Services that are granted at a different time. If this is not desirable for Contractor and Contractor has already paid for the relevant service at that time, Contractor can terminate the Contract free of charge, after which MediFact will return the amount no later than one month after contact with the relevant Contractor to a bank account to be designated by Contractor. The placement of a Participant for the Services for which the Participant has registered is conditional until Contractor has received a final confirmation of registration from MediFact.

  1. Contractor has the right to dissolve the Distance contract for fourteen days after the conclusion of the Distance contract without stating reasons.
  2. No right to termination in accordance with Article 5.1 exists if the Services have commenced before the period of fourteen days has elapsed.
  1. MediFact will execute the Contract to the best of its knowledge and expertise.
  2. The Contractor undertakes to provide the correct contact details to MediFact for the benefit of invoicing and contact. The Contractor will pass on any changes to the contact details to MediFact in a timely manner.
  3. Personal data are carefully stored by MediFact. They are accessible to employees of MediFact and may only be used by MediFact for educational communication with Contractor or Participant, including, in any case, the sending of the MediFact newsletter and activity agenda. Contractor and Participant have the right to inspect and correct the information about them.
  4. For the full implementation of the Services and supervision of the Participant in preparation for the Decentralised Selection Medicine, MediFact is fully dependent on Participant's cooperation. If the Participant does not cooperate, deliberately withholds or forgers data, MediFact is not liable for this, and consequently the unsuccessful of the supervision.
  5. Under no circumstances does MediFact guarantee the results to be achieved or the success of the Decentralised Selection Medicine.
  6. The Participant is prohibited from possessing alcohol, narcotics and / or weapons at the Establishment, and / or being present at the Establishment under the influence of alcohol and / or narcotics. In case of violation of (one of) these prohibitions, MediFact is authorized to exclude Participant from further participation in the service offered by MediFact, without MediFact being obliged to any form of compensation or refund of (part of) the amount due.
  7. Participant is not entitled to transfer the rights and obligations under the Contract to a third party without written permission from MediFact.
  1. Rates are the prices stated at the time of conclusion of the Contract on for the various Services offered by MediFact.
  2. MediFact is entitled to change the rates from three months after the start of the Contract and will notify Contractor of any price changes at least one month in advance in writing.
  3. Paragraphs 1 and 2 do not apply to price changes arising from the law.
  1. For services offered by MediFact, the payment method described under Article 8.2 applies, depending on the service to which the Contract relates. MediFact can change payment method after registration, which changes are communicated via e-mail, the website for the relevant service, and the final confirmation letter.
  2. For the payment of the Course, the amount must be paid in advance by direct payment via iDEAL, Credit Card, Bancontact, SOFORT Banking, SEPA direct debit, SEPA credit transfer. The Contract is concluded after payment of the full amount.
  3. If the direct debit is not possible, for example in case of insufficient balance, further payment instructions follow by mail.
  4. Objections to the invoiced amounts must be made known to MediFact within 14 days of the invoice date. Objections against the height of an invoice do not suspend the payment obligation.
  1. If the Contractor has not fully paid the amount due within the set term, regardless of the reason, MediFact sends the Contractor a payment reminder in which it gives the Contractor the possibility to still pay the full amount within 14 days. If the Contractor has not fully paid the amount due within that period, the Contractor is in default without further notice of default.
  2. If the Contractor has not fully paid the amount within the set term, MediFact is entitled to suspend the relevant Services until MediFact has received the full amount owed, or to dissolve the Contract with immediate effect.
  3. The (extrajudicial) administration costs associated with the payment reminder for the second reminder amount to € 15, -. These costs will be charged to the Contractor.
  4. If MediFact proceeds to (judicial) collection, all resulting costs (both judicial and extrajudicial costs) are for the account of Contractor.
  1. Registration for the Course(s) offered by MediFact is possible via MediFact's website (
  2. After registration for (a) Course(s) and payment, MediFact sends a provisional registration of the registration to Contractor by e-mail. If it appears that Participant can be placed, MediFact sends a definitive listing of the registration by e-mail, after which the registration is final. The final confirmation follows only after receipt of the amount due.
  3. MediFact is entitled to terminate the Contract until the final confirmation of registration has been sent. In that case, the Participant and Contractor are only entitled to full restitution of the payment already paid.
  4. MediFact processes the registrations for the Course(s) offered by MediFact in order of registration. If the Course for which Participant has registered in the specified period(s) is already fully booked, Participant will be placed on a waiting list. When a place becomes available, the first Participant on the waiting list is informed by e-mail or telephone, this can be done up to one day before the Course starts.
  5. Reserving places for Course(s) offered by MediFact is not possible.
  6. If Contractor / Participant has registered for a Course via the website, then the Contract can only be terminated in writing (including by e-mail). In case of cancellation the following regulations apply:
    1. upon cancellation up to 1 month before the start of a Course, the Contractor owes € 30, - to MediFact;
    2. upon termination between 1 month and 2 weeks before the start of the Course, Contractor owes 30% of the agreed rate to MediFact;
    3. upon termination less than 2 weeks before the start of the Course, Contractor owes the full, agreed rate to MediFact.
  7. Contrary to what is stipulated in 10.6, MediFact determines the amount of the payable rate if the termination takes place due to personal circumstances on the part of the Participant, which are of such a nature that attendance at the Course cannot be demanded according to standards of reasonableness and fairness.
  1. Complaints about the Services rendered must be submitted by Contractor as soon as possible, but no later than within 2 weeks after the complaint has arisen (MediFact, Complaints, PO Box 5119, 5004EC Tilburg) or by e-mail ( stating complaint) to be reported to MediFact. The notice of default must contain a clear description of the shortcoming. Preferably complaints are also reported by telephone in order to effect a solution as soon as possible.
  2. If, in the opinion of MediFact, a complaint is well-founded, MediFact will take appropriate measures to deliver the agreed service for the time being.
  3. If the performance of the agreed service is no longer possible, MediFact will only be obliged to repay the part of the amount paid by Contractor for which no Services can be delivered.
  1. Contractor is liable to MediFact for all damage suffered by MediFact due to the Contractor or Participant. The Contractor also indemnifies MediFact against any liability of third parties that suffer damage in connection with the performance of the Services and which is attributable to Contractor or Participant.
  2. If MediFact is liable, then this liability is limited to what is regulated in this article 14. The restrictions in article 14 do not apply if the damage is due to intent or gross negligence on the part of MediFact and / or its employees.
  3. Employees of MediFact are not entitled to make statements about the liability of MediFact.
  4. MediFact selects its employees with care, but is not liable if they fail in their task or due care. MediFact therefore accepts no liability for disappointing (final) results based on the Services provided.
  5. MediFact is not liable for damage for which (legal liability, travel and cancellation) insurance offers cover. MediFact therefore also assumes that Participant is properly insured.
  6. MediFact is not liable for loss, theft, loss or damage to property during the visit to an Establishment. Participant is advised not to leave valuables unattended in the Establishment.
  7. MediFact is not liable for damage, of whatever nature, caused by MediFact assuming incorrect and / or incomplete information provided by Contractor and / or Participant.
  8. The liability of MediFact for delay damages, loss of pleasure, pleasure damage, missed savings and other indirect damage is limited to € 250, - in words: two hundred and fifty euros.
  9. The liability of MediFact, including liability for injury and death loss, is at all times limited to the amount for which MediFact is insured, and in any case up to a maximum of € 500,- in words: five hundred euros.
  10. In case of liability of MediFact, Contractor and Participant are obliged to transfer to MediFact all claims and claims that Contractor and / or Participant have against third parties in respect of the damage.
  1. The parties are not obliged to fulfill any obligation if they are prevented from doing so as a result of force majeure.
  2. Force majeure means in these Terms & Conditions, in addition to what is understood in the law and jurisprudence, all external causes, foreseen or not foreseen, on which MediFact cannot exercise influence, but which MediFact is not able to fulfill the obligations, strike in the company of MediFact, including diseases and / or incapacity for work.
  3. During the period that the force majeure continues, the parties can dissolve the obligations arising from the transfer, without any obligation to pay compensation to the other party.
  4. In case of force majeure at a Course offered by MediFact, arising from illness of an employee engaged by MediFact which is directly involved in the execution of the assignment, MediFact undertakes to make every effort to assign the Participant (with priority) to another Course offered by MediFact from the same package.
The parties will first appeal to the court after they have made every effort to settle a dispute in mutual consultation. Any dispute relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

These Terms & Conditions shall be governed by and construed in accordance with Dutch law.

  1. Unless otherwise agreed in writing, the Terms & Conditions of MediFact may be revised from time to time. Changes to the Terms & Conditions will be announced at least ten calendar days before their entry into force.
  2. We will give you written notice of any revision of these Terms & Conditions, and the revised Terms & Conditions will apply to the use of our website and Services from the date that we give you such notice.